Customer Reviews
Did what he said he would do. Was polite, gracious and great to work with. Highly recommend
Another Satisfied Customer
Web review
I called Quality Radon Systems to replace a radon fan that was no longer working. James gave me a call back. He was friendly and diagnosed the proper replacement over the phone. When the fan came in, he re-contacted me to schedule a time to come out, despite having a very busy schedule.
He was just as friendly and professional in person. He replaced the part, took a look at the rest of the system, and made some future recommendations. There was no upsell, just an honest guy working hard and doing a great job. I would highly recommend Quality Radon Systems. Thanks James!
David Whelan
See review on Google
I purchased a house in the Jonesborough area and found out later on that the radon levels in my basement were higher than recommended by EPA. I got two quotes prior to installing the radon mitigation system. The first quote was from another person who backed out when I asked him about his license/insurance/certification information after I didn't see his name in National Radon Safety Board certification database.
James, the owner of Quality Radon Systems, was the second person I contacted. Admittedly, it took him about a week to get back to me. His quote was quite a bit higher than the first company, but given the recommendations I decided to move forward. He scheduled me a month out and confirmed the appointment a day in advance. He was a pleasure to deal with addressing all my concerns. It took him about 5-6 hours to install the system and seal the cracks in the slab that were previously there. He left my basement immaculate! My radon levels dropped to the safe limit, and his warranty assures me that if for some reason they go back up, he would be here to assist. Highly recommend.
Christina W
See review on Yelp
The service and quality were outstanding. Just like my neighbor talked about.